Post-Paid Shipper (Ninja Dashboard PRO)
Getting Started
- Can I opt for international delivery with a Postpaid account?
- What is Ninja Postpaid Service?
- What is the Ninja Dashboard?
- Where are Ninja Van's delivery coverage areas?
- What are the types of delivery services available?
- Can I arrange deliveries on Public Holidays and Weekends (i.e. Saturday and Sunday)?
Order Creation
- Can I place an international order via manual upload?
- How do I create an account and start sending parcels?
- Why do I need to choose my pickup vehicle type?
- How do I cancel my pickup?
- Can I stop the delivery if my customer has changed their mind about the order?
- How do I upload my order details manually?
Cash on Delivery (COD)
Parcel Guidelines
- What items are restricted goods?
- What is the maximum weight and dimension of a parcel?
- Does Ninja Van Provide Packaging?
- Can I use a carton box to pack my item(s)?
- How should I pack my item(s) in a box?
- How should I tape my parcel in a secured manner?